OSS/BSS Reference Architecture

Get a 360 View of Your Customer with OSS & BSS Data

Communication Service Providers (CoSPs) face a rapidly-changing, competitive landscape, ever-increasing customer demands, and declining core revenues. In this document, explore how building a 360 view of the customer—based on aggregating and analyzing the disparate information the CoSP already has—can reduce churn and provide the basis for a range of profitable personalized services and offers. Look deeper into the solution architecture of the Cloudera* Enterprise Data Hub, powered by Intel® technology.

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